Kingdee

Picture Name

Guangdong Qiao Abacus

Micro and small enterprises

Products and Services: Social Services Help Enterprises Serve Little Giants

Guangdong Qiao Abacus: Social Service Helps Enterprises Serve Little Giants

 

Customer Overview

 

Guangdong Qiao Abacus Enterprise Management Co., Ltd. was established in 2006. It is a professional organization that provides financial and tax service solutions for enterprises. Up to now, it has become an entrepreneur service platform integrating finance and taxation services and enterprise management consulting services. The company takes root in Shenzhen and radiates the whole country, serving more than 16000 enterprises, and has been highly recognized by friends and customers in the industry with professional attitude and high quality service.

 

Business challenges

 

L The accounting system used before has no online version, is not intelligent enough, and cannot realize remote collaboration. It is difficult for managers to understand the company's operation in time. They need to often ask employees in person about the company's customer scale, customer collection and other data. Management is difficult and communication costs huge cost;

L unable to share online links with customers, and it is not convenient to collect and pay. In addition, customers pay attention to their own company's accounting situation, but the company can not meet the requirements of real-time sharing of accounting situation, customer experience is not good;

L using traditional software to make accounts, employees are prone to errors, resulting in rework, virtually increasing the workload; The number of customers per employee is large, the business efficiency is low, the turnover rate is high.

 

Solution

 

l Improve the level of collaborative management to facilitate orderly management of enterprises

Through the system's custom service process and personnel dispatch function, managers can view the progress of the business and the person in charge of each link at any time, which is convenient for the orderly management of the enterprise. At the same time, when employees leave, the problem of untimely work handover can be avoided, and the coordination between departments can be more efficient;

 

L intelligent ticket collection, batch generation of vouchers

Kingdee's worry-free intelligent fiscal and taxation service can intelligently extract input and output invoices, import bank statements, and directly generate vouchers in batches. Even if customers do not give tickets in time, it will not affect the progress of accounting. It can also prevent employees from making low-level mistakes, improve accounting efficiency, and employees can focus more on improving customer satisfaction and expanding value-added services;

 

l Link WeChat ecology to improve customer satisfaction

In the past, it took 2 employees 2 days to inform customers of the relevant progress. Using Kingdee's worry-free applet and WeChat public number one-button automatic push function, employees do not need to manually send service to customers, which not only reduces the workload of employees, but also allows customers to check the service progress and accounting situation at any time, thus increasing their perception of the company's services and increasing customer transfer.